homeowner safety valve company reviews supplier
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1-800-223-7019. Work must be done by a Safety Valve referred contractor to be covered sodo NOT call a contractor directly or your claim will not be covered.
To start a claim you must call Safety Valve directly at 1-800-713-1613. Work must be done by a Safety Valve referred contractor to be covered so do NOT call a contractor directly or your claim will not be covered.
We do not cover the opening or closing of walls to gain access to pipes. Opening of walls to allow access to pipes is Your responsibility. You are responsible for closing the wall after the repair is complete. Check your homeowners insurance policy; it may cover the cost of handling lead paint and/or closing the wall.
All leaking internal clean water pipes (hot or cold), fittings and valves from the point the supply enters the house up to and including the shut-off valve before each fixture
The sewer line on your property is the homeowner"s responsibility. Depending upon your local sewer department"s rules and regulations, you may also be responsible for the sewer line in the street. (To verify what specific and/or other parts of the sewer system you own, contact your local sewer department or public works department for clarification.)
The curb box allows access to the curb valve, and the curb valve is the valve located on your property that can be used to shut off the water in the event of an emergency water line leak.
Regulations require that the water line on your property is the homeowner"s responsibility. Depending upon your local water utility"s rules and regulations, you may also be responsible for the water line in the street. (To verify what specific and/or other parts of the water system you own, we suggest that you contact your local water utility for clarification.)
The Water Line Protection Plan covers from where your water service line connects to your main water valve in your basement to the curb valve located on your property. In some instances, you may also own and be responsible for the water line in the street, which runs from your curb valve on your property to the water main in the street. (We suggest you contact your local water utility for clarification.)
No, the main shut-off valve in your home is not covered under the Water Line Protection Plan. It is the point where the water service line coming into your home ends. We consider the main valve as part of your internal plumbing. If you would like coverage for the main shut-off valve, please review our In-Home Plumbing Protection Plan.
Avoid the headache, hassle and costly repair bills caused by a water or sewer emergency on your property, or an in-home plumbing problem. A single call to Safety Valve takes care of it all.
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“I received a brochure in the mail regarding Connecticut Water’s Linebacker Protection program. There’s scant detail in the information, but I gather it’s a program that insures the water line from the road to your house. Should one of those lines break the cost can run into the thousands of dollars and is borne by the homeowner, not the water company. Can you please tell me whether this is a legitimate program and whether the entire cost of a line breaking would be covered? Thanks.”
As for insurance offers from Connecticut Water and other utilities, Coyle said PURA does not regulate those programs, and terms and prices can vary from company to company. “Individual households should shop around and do their homework,” he said.
• Linebacker, $85/year. Covers the cost of repairing or replacing the service line, curb valve, and first shut-off valve, with a $10,000 limit per year.
• Linebacker Complete, $185/year. Linebacker Plan plus in-home plumbing coverage for internal water pipes, connected fittings, and valves but not leaking or broken water fixtures. Service fee/repair is $50 plus up to $2,000 for remaining plumbing repair.
So, how often do water service line leaks occur on private property? I contacted Kerry Martin, assistant to MDC’s CEO, who gave me the data for two north central Connecticut towns that the utility covers. Of course, the MDC won’t know about leaks if homeowners repair them without reporting them.
“Covered repairs” include “as many service calls as you need … to repair or replace a leaking, frozen, or permanently blocked exterior water-service line from your utility’s responsibility … to the water meter or main shut-off valve inside your home damaged due to normal wear and tear not accident or negligence.”
HAMPTON — Several hundred customers of Aquarion Water Company have signed up with Aquarion Services Company, a water company subsidiary, in an insurance program that would pay for repairs to individual water lines on homeowners? property.
The brochure encouraged people to contact their own insurance company, and McNerney noted that his homeowner"s insurance policy covers only part of any such repair work that might need to be addressed.
Michael McNerney"s wife, Lisa, said the issue is about education. "A lot of people don"t realize that the water company"s responsibility goes only to the property line. We didn"t know that," Mrs. McNerney said.
Under the program, all work done must be completed by a company referred contractor. Roberts said that is because the company wants to monitor the work carefully in order to keep insurance premiums down, and so the company has some control over the process.
Roberts said the insurance program "fills the gap between the curb valve where the water company"s responsibility ends and the property owner"s responsibility begins."
Brian Goetz, operations manager at Aquarion Water Company of New Hampshire, based in North Hampton, said he is aware of the program, but it is not run by the local company. "It provides some coverage over pipes that might be cracked by a deep freeze, settling, age, wear and tear ... it"s voluntary insurance," Goetz said.
A spokesperson at the state Public Utilities Commission said she was not aware of any complaints received at the PUC about the water company. PUC Executive Director Deborah Howland said that Aquarion Services Company does not fall under the PUC"s authority.
Aquarion Services Company is a division of Aquarion Water Company of Bridgeport, Conn. , which owns the local water distributor. ASC is based in Bridgeport, Conn.
Service Line Warranties of America (SLWA), a HomeServe USA company operating out of Pennsylvania, offers protection plans for your home’s heating, cooling, water, sewer, gas, and electrical lines. This company is separate from local utilities, and the service contracts it provides will cover damage to utility lines that home insurance and local municipalities won’t. Keep reading this review to learn more about plans, coverage, and pricing.
Although this company doesn’t offer coverage for individual electrical appliances like refrigerators or freezers, it will cover the main electrical system inside your home.
There does not appear to be any add-on or customizable options with this home warranty company—you may only choose from the warranty plans that the company offers in your location. However, you can purchase packages that combine the company’s heating and cooling plans in some locations.
Note: Service Line Warranties offers discounts in some locations. For example, in this zip code, the company offers the first year of its Exterior Septic/Sewer Line plan for 50% off—it would normally be $12.48 a month. Purchasing a combo plan, if one is available in your area, may also save you money over purchasing both plans separately.
The company will dispatch one of its contractors to repair or replace the faulty part, as long as it’s covered by your plan. There’s no need to pay the technician—you will only need to sign off on the service line repairs, and Service Line Warranties will pay the contractor.
Service Line Warranties of America has been an accredited business with the Better Business Bureau (BBB) for 14 years, and it maintains an A+ rating based on its handling of customer complaints. Despite its rating, Service Line Warranties of America has a mix of positive and negative reviews, as any good home warranty company will have. Here is what some of the company’s customers had to say.
Service Line Warranties of America is the official provider for the National League of Cities Service Line Warranty Program, and the NLC Service Line Warranty Program is administered by SLWA parent, Utility Service Partners, Inc. Service Line Warranties of America and Utility Service Partners are part of HomeServe USA Corp, a company providing home repair solutions in the United States and Canada.
The This Old House Reviews Team gives Service Line Warranties of America a 6.97/10. Service Line Warranties provides coverage for plumbing, sewer, gas, and electric systems and charges low premiums and no service call fees. The maximum caps on repair payouts are high and the claims process is simple. However, the company only covers some of your home’s systems and is available in only a few states.
Our team rated more than 50 home warranty companies and found that American Home Shield is the best on the market. Its extensive plan options, nationwide availability, and five decades of experience make it a worthwhile investment for homeowners.
The This Old House Reviews Team backs up our home warranty ratings and recommendations with adetailed rating methodologyto objectively score each provider. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts from each company, and conducting focus groups and consumer surveys. We then score each provider against our review standards for coverage, value, trustworthiness and transparency, availability, and customer service to arrive at a final score out of 100.
One of the fastest-growing insurers and a company with a 50-year history of protecting families, Mercury Insurance. They offer service line protection as an add-on to its home insurance policies. $10,000 of coverage is paired with an affordable $500 deductible to provide coverage for a broad range of service lines, including sewer lines.
This all depends on your provider, but sewer line coverage is often not built into a standard homeowners policy. Some providers do include it, though, and others offer it as an add-on or standalone policy. Some insurers may offer home warranties that include sewer line damage. Check out some of our favorite homeowners insurance policies below to see if they offer sewer line coverage as part of their available products.
Weeks ago, Aquarion Water Company must have come a’calling—and since I am visitor-proof, they left an urgent notice on our doorknob. By the way, nothing says *urgent* like a white luggage tag on the front door. I was instructed to contact the company immediately regarding a water leak on our property.
Aquarion refused to be ignored, sending a big white van to pay me a visit. They really stepped it up from the white door tag. This time, the dog alerted me to the vehicular presence in the driveway, and that is where I met my fate. I perp-walked out to the technician feeling rather guilty. After a boots-on-the-ground consultation, I was asked a question that no one in New Canaan is prepared to answer in the affirmative: Do you have water line safety valve insurance?
Ummm, no. You mean those silly letters that I throw away every month and say, “Ha, what sucker buys safety valve insurance?” It was made very clear why the insurance is worth the investment and it was painful. All of the sudden, I had become the New Canaan version of Diane Keaton’s character from “Baby Boom,” and was quite literally, drowning in homeownership hell.
That said, I was quoted up to $10,000 if my leak hide-and-seek project was major. This was not what I had bargained for when I threw away all of those safety valve insurance mailers.
Just like others say, this is a s****** company. SIX times my home has been flooded because they refuse to fix the problem THEY identified...tree roots in a broken section of pipe. Their idea of fixing it is to snake the pipe out then make you wait until the flooding occurs. Then its same story as last time, you dont need the expensive fix just keep filling your house with stench and water. AVOID at all ..Read Full Review
Just like others say, this is a s****** company. SIX times my home has been flooded because they refuse to fix the problem THEY identified...tree roots in a broken section of pipe. Their idea of fixing it is to snake the pipe out then make you wait until the flooding occurs. Then its same story as last time, you dont need the expensive fix just keep filling your house with stench and water. AVOID at all cost. My next step is court. ..View less
They tried to send 2 out if state companies with 5 day lead time. My main sewer line was clogged and needed excavated for repair. I called my own plumber and got reimbursed $3800 of $7300 not including landscaping and concrete repair. Terrible continuity of phone personnel to manager/dispatchers. I got higher coverage through my homeowners policy and I can call my own contractors.
This company has some very serious issues in their billing department and apparently has taken no steps to correct them. Every monthly bill requires a painful phone call.
I appreciate all the help from SLW. After having back up sewage and a clogged line for years. It is a blessing not having that problem anymore. The plumbing company was prompt in coming out and they explained what was going on and what was needed. The company called back to make sure that the service was completed and Solid plumbing follow up also.
I"ve been with this company since the city of Arlington offered it to homeowners about 5 years ago. I have had NOTHING BUT PROBLEMS with their billing department. I"ve been billed odd amounts. My payments haven"t been posted properly, then they have had the nerve to suspend my services!! I"ve spent hours and hours and hours on the phone trying to get things straightened out and STILL CONTINUE TO HAVE ..Read Full Review
I"ve been with this company since the city of Arlington offered it to homeowners about 5 years ago. I have had NOTHING BUT PROBLEMS with their billing department. I"ve been billed odd amounts. My payments haven"t been posted properly, then they have had the nerve to suspend my services!! I"ve spent hours and hours and hours on the phone trying to get things straightened out and STILL CONTINUE TO HAVE MAJOR PROBLEMS. Their excuses get tiresome. their coverage has been good the two times I"ve used them, but KNOW THAT IT IS AT THEIR CONVENIENCE to get help to you. Their contractors are low budget, slap a temporary fix on it kind of guys, and don"t fix things completely without having to call them back for a second or third trip. A total inconvenience to schedule and budget!!!!. overall, this company SUCKS. I"m in the process of taking my 5 homes away from them. ..View less
My father died and I only wanted to stop the auto pay. Holy Moly! I wasted an hour on the phone talking to complete and total idiots that can only read from a script. I was on the phone for over an hour and never once did anyone ask for documentation or offer any help. Instead what happened was that I was patronized and harassed and placed on hold for 10 to more mins at a time and jerking me around. I then got angry and contacted the BBB, WV attorney General and am fling fraud charges with my bank and changing my bank card. Today, I get a call from this company. I said you had your chance to do the right thing and you choose not to. I am taking action against this company. I can only imagine the hell I would have to go through if something actually happened. I have canceled the plan and will get my money back for the last payment.
I am writing reviews online all over the place to warn people about this terrible company - Unprofessional, patronizing and incapable of completing the most basic of tasks. ..View less
Over and over they send bill for premium that"s already been paid then YOU must take time to call them to make it right and their CS is not that great, this may be the last time I use them. The city of Tulsa should be ashamed to be associated with this clown company.
If i could give 0! They kept billing me an over due bill which I knew I had paid every month. Every time i called they apologized because they just got their new billing system. At one point I had to faxed them my bank statement to show that I had paid them for previous month. AVOID this company!
Safety Valve is AMAZING!!! Honestly no home owner should be without the plans. They are well priced and have saved me thousands in repairs. The customer service (2)…
May 2, 2019 — in the affirmative: Do you have water line safety valve insurance? It was made very clear why the insurance is worth the investment (3)…
Sep 11, 2013 — He said he has many questions about the practice and wants to know how the insurance company, Homeowners Safety Valve, got permission to use (4)…
Homeowner Safety Valve Company, an affiliate of the Aquarion Water Company, is a trusted provider of affordable water and sewer line protection plans to Homeowner Safety Valve Employees Size: 1(6)…
Homeowner Safety Valve Company, an affiliate of the Aquarion Water Company, is a trusted provider of affordable water and sewer line protection plans to (7)…
For one low annual fee, the Safety Valve® Sewer Line Protection Plan eliminates the expense of repairing or replacing a sewer line in the event of a (8)…
homeowners insurance.*. Sewer Line. Protection Plan. For Residential Customers. Current Expiration Date: Notes: Now, for just pennies a day,. Safety Valve (9)…
Jan 7, 2016 — Linebacker Plan plus in-home plumbing coverage for internal water pipes, connected fittings, and valves but not leaking or broken water (10)…
About Aquarion Careers Infrastructure Projects Real Estate Safety Valve Hydrant Usage Form Contribution Request. © 2021 Aquarion Water Company Privacy (11)…
Service line, the portion of pipe from the curb valve, located at or near your property line, into your home or business. B. Curb box and the curb valve cover (12)…
most homeowners insurance*. Now, in an effort to protect residential water customers from this risk,. Aquarion Safety Valve Company brings.5 pages(13)…
Home insurance details — Keeping your home dry and safe is important to you and your insurance provider. The cost incurred to install a backwater valve (14)…
Nov 15, 2014 — “And it’s not cheap.” Waterbury has struck a three-year deal with Homeowner Safety Valve Co. of Bridgeport to offer insurance for the part of (16)…
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What is the blowdown of a Section VIII or non-code safety valve? The ASME Boiler and Pressure Vessel Code does not have blowdown requirements for Section (19)…
Oct 12, 2017 — There’s a simple way you can minimize your risk of a sewer backup. Learn how backwater valves work and how you can keep yours running (20)…
NABIC is an acronym for National Boiler Insurance Company and came into that the incident was caused by neglect – one safety valve was inoperative and (21)…
Standpipes, or vertical pipes connected and sealed to a drain, can contain minor overflows and act as safety valves, but can only contain backflow up to (23)…
Jul 17, 2019 — Having to remove safety valves and preform a bench test everytime can You know that you need to do it to satisfy your insurance company (25)…
For steam boiler applications there are very specific requirements for safety valve performance, demanded by national standards and often, insurance (26)…
Millennium Power Services’ safety valve technicians will get your valves tested on-site to help your plant meet local, state, and insurance requirements (28)…
May 28, 2014 — Your organization might hire inspectors from an insurance company that check on boilers and pressure vessels, but they might not check all of (30)…
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In Service Code Certified Safety Relief Valve Testing – (Air, Gas Or Steam) The documentation provided will satisfy ASME & Insurance inspectors. Valve (32)…
Dec 23, 2020 — At Louisiana Safety Systems Inc. we offer great opportunities to build rewarding valve service careers. Fill out an application today!(33)…
your local Building and Safety Office. Their staff can also provide Plumbing Code information regarding backwater valves. If you have a backwater valve, (34)…
translucent, double helix thread jar Specifications: Cannula Included: Humidifier Only Safety Valve Pop-Off (PSI): 6 PSI Maximum Flow Rate: 7 LPM.(37)…
Feb 2, 2010 — The “Oil Heating System Upgrade and Insurance Law” requires either a sleeve around the pipe that feeds the burner or a safety valve to (38)…
Until we’re jolted to take notice, most of us forget that the water that flows through our homes and the wastewater that flows out spends time in the area between the street and the front of the house. If something goes wrong with those subterranean pipe systems, the homeowner, not the utility, is responsible. And unlike with leaks inside your home, your homeowners insurance won’t cover the expensive – on average, $2,500 per incident – repairs to water or sewer lines, plus the ensuing landscaping refresh, according to Myles Meehan, senior vice president of public relations at HomeServe USA, a service plan provider.
Every homeowner’s nightmare? You bet, and utility companies have come up with their own solution: They’ll sell you a service plan at a low monthly rate that will cover repairs to and damages from water and sewer lines. (Your utility might also offer plans for power surges, kitchen or laundry appliance failures, water heater replacement, heating and cooling system replacement and more.)
Dominion, the Richmond, Va.-based energy company that services a large part of the East Coast as well as two western states, sells a potpourri of home “warranty” programs, starting at a $1.99 per month. (Prices vary by state. In Virginia, where I live, Dominion charges homeowners $4.99 to $5.99 per month for water line replacement and $5.99 for sewer line repair). Why should homeowners bite?
Many other utilities in the U.S. outsource their insurance-warranty programs to large service providers. One is HomeServe USA, based in Norwalk, Conn., which is partnered with 400 cities, municipalities and utilities serving 2.8 million homeowners, says Meehan. Its service plans are on average $5 per month for water service line coverage and $8 to $10 a month for sewer line coverage.
Alas, sewer line policies may not take effect immediately. James Pecot of Chantilly, Va., noticed a neighbor’s lawn being dug up earlier this spring. The sewer line at that house was clogged and couldn’t be cleared. That’s when Pecot heard about the sewer line insurance being sold by Dominion. He called the company the next day and bought the sewer line warranty, which wouldn’t be effective for 30 days, he was told up front. A week later, the sewer line at the Pecot home failed.
“I called Dominion, and they indicated my coverage was not yet active and we were not covered,” says Pecot. A recommended sewer and plumbing company came out and fixed what turned out to be a cracked pipe that had tree roots growing through it (the plumber said the line could have been cracked 30 years ago, when it was installed). The cost for repairs: $4,700.
But some say homeowners are better off putting that $72 or so per year into a rainy-day fund to cover future unknowns – like when my water heater bit the dust this spring (and I didn’t have a water heater service plan from my utility).
You should also check your homeowners insurance. Most policies don’t automatically cover sewage and drain backups, which can cause expensive damage if water and sewage backs up into your house. It may cost just $50 to add about $10,000 in sewage backup coverage. But that’s for internal work – not for water or sewer line repair outside the home.
Ask about a service-line rider for your policy. Unlike with a service plan from your utility company, you will be able to use your own plumber for the repairs. Then again, you’ll be responsible for dealing with the plumber.