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If we have made an error in the implementation of your order, and you wish to return it, we ask that you request a Return for Merchandise Authorization (RMA) from MAKO AIRTEK by emailing makoparts@foxmail.com. One of Customer Service Representatives will gladly assist, through provision of the return shipping address, freight account, and RMA number. If you seek to exchange an incorrect product, the exchanged product will be delivered as efficiently as possible. Otherwise, we will ensure that you receive a full credit for the original purchase.

If upon delivery you find that your order has been damaged en route, bring this to the attention of the delivery person immediately. Ensure that they take note of it on the delivery bill. Once items have been thoroughly examined, if you wish to replace them, we ask that you place a replacement order. If the order was shipped on your shipping account, you will need to file a claim with your carrier for a refund. If the order was not placed on your shipping account, MAKO AIRTEK will credit the original order. If the product and packaging are damaged, alert us immediately. If you are able, photograph the damages; include this photograph with the Request for Repair form, or email us at makoparts@foxmail.com. Replacements will be processed and delivered as efficiently as possible, at no additional cost to you. If the situation is not fully resolved with the replacement parts, we will cover the return freight costs. Additionally, you will receive full credit for the original purchase amount.  A Customer Service Representative will provide you with the return shipping address, freight account, and RMA number, ensuring that you can easily return all damaged or defective parts.

If we have made an error in the implementation of your order, and you wish to return it, we ask that you request a Return for Merchandise Authorization (RMA) from MAKO AIRTEK by emailing makoparts@foxmail.com. One of Customer Service Representatives will gladly assist, through provision of the return shipping address, freight account, and RMA number. If you seek to exchange an incorrect product, the exchanged product will be delivered as efficiently as possible. Otherwise, we will ensure that you receive a full credit for the original purchase.

If upon delivery you find that your order has been damaged en route, bring this to the attention of the delivery person immediately. Ensure that they take note of it on the delivery bill. Once items have been thoroughly examined, if you wish to replace them, we ask that you place a replacement order. If the order was shipped on your shipping account, you will need to file a claim with your carrier for a refund. If the order was not placed on your shipping account, MAKO AIRTEK will credit the original order. If the product and packaging are damaged, alert us immediately. If you are able, photograph the damages; include this photograph with the Request for Repair form, or email us at makoparts@foxmail.com. Replacements will be processed and delivered as efficiently as possible, at no additional cost to you. If the situation is not fully resolved with the replacement parts, we will cover the return freight costs. Additionally, you will receive full credit for the original purchase amount.  A Customer Service Representative will provide you with the return shipping address, freight account, and RMA number, ensuring that you can easily return all damaged or defective parts.