homeowner safety valve company reviews pricelist

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Avoid the headache, hassle and costly repair bills caused by a water or sewer emergency on your property, or an in-home plumbing problem. A single call to Safety Valve takes care of it all.

New to Safety Valve? Enter your address below to check eligibility. Already a customer? Log in to manage your account. You must register first if you haven"t done so.

To start a claim you must call Safety Valve directly at 1-800-713-1613. Work must be done by a Safety Valve referred contractor to be covered so do NOT call a contractor directly or your claim will not be covered.

The curb box allows access to the curb valve, and the curb valve is the valve located on your property that can be used to shut off the water in the event of an emergency water line leak.

Regulations require that the water line on your property is the homeowner"s responsibility. Depending upon your local water utility"s rules and regulations, you may also be responsible for the water line in the street. (To verify what specific and/or other parts of the water system you own, we suggest that you contact your local water utility for clarification.)

The Water Line Protection Plan covers from where your water service line connects to your main water valve in your basement to the curb valve located on your property. In some instances, you may also own and be responsible for the water line in the street, which runs from your curb valve on your property to the water main in the street. (We suggest you contact your local water utility for clarification.)

No, the main shut-off valve in your home is not covered under the Water Line Protection Plan. It is the point where the water service line coming into your home ends. We consider the main valve as part of your internal plumbing. If you would like coverage for the main shut-off valve, please review our In-Home Plumbing Protection Plan.

“I received a brochure in the mail regarding Connecticut Water’s Linebacker Protection program. There’s scant detail in the information, but I gather it’s a program that insures the water line from the road to your house. Should one of those lines break the cost can run into the thousands of dollars and is borne by the homeowner, not the water company. Can you please tell me whether this is a legitimate program and whether the entire cost of a line breaking would be covered? Thanks.”

As for insurance offers from Connecticut Water and other utilities, Coyle said PURA does not regulate those programs, and terms and prices can vary from company to company. “Individual households should shop around and do their homework,” he said.

• Linebacker, $85/year. Covers the cost of repairing or replacing the service line, curb valve, and first shut-off valve, with a $10,000 limit per year.

• Linebacker Complete, $185/year. Linebacker Plan plus in-home plumbing coverage for internal water pipes, connected fittings, and valves but not leaking or broken water fixtures. Service fee/repair is $50 plus up to $2,000 for remaining plumbing repair.

So, how often do water service line leaks occur on private property? I contacted Kerry Martin, assistant to MDC’s CEO, who gave me the data for two north central Connecticut towns that the utility covers. Of course, the MDC won’t know about leaks if homeowners repair them without reporting them.

“Covered repairs” include “as many service calls as you need … to repair or replace a leaking, frozen, or permanently blocked exterior water-service line from your utility’s responsibility … to the water meter or main shut-off valve inside your home damaged due to normal wear and tear not accident or negligence.”

As a homeowner, you are responsible for the water line from your home to the street. Over time, your water line will start to crack, deteriorate, or clog. To protect yourself from a costly replacement process, get a water line protection plan from Safety Valve. If something goes wrong while you have a plan, all you have to do is call us, and we will take care of the repairs! Learn more about our plans by calling 1-800-719-1613 or visit our website at

One of the fastest-growing insurers and a company with a 50-year history of protecting families, Mercury Insurance. They offer service line protection as an add-on to its home insurance policies. $10,000 of coverage is paired with an affordable $500 deductible to provide coverage for a broad range of service lines, including sewer lines.

This all depends on your provider, but sewer line coverage is often not built into a standard homeowners policy. Some providers do include it, though, and others offer it as an add-on or standalone policy. Some insurers may offer home warranties that include sewer line damage. Check out some of our favorite homeowners insurance policies below to see if they offer sewer line coverage as part of their available products.

Service Line Warranties of America (SLWA), a HomeServe USA company operating out of Pennsylvania, offers protection plans for your home’s heating, cooling, water, sewer, gas, and electrical lines. This company is separate from local utilities, and the service contracts it provides will cover damage to utility lines that home insurance and local municipalities won’t. Keep reading this review to learn more about plans, coverage, and pricing.

Although this company doesn’t offer coverage for individual electrical appliances like refrigerators or freezers, it will cover the main electrical system inside your home.

There does not appear to be any add-on or customizable options with this home warranty company—you may only choose from the warranty plans that the company offers in your location. However, you can purchase packages that combine the company’s heating and cooling plans in some locations.

Note: Service Line Warranties offers discounts in some locations. For example, in this zip code, the company offers the first year of its Exterior Septic/Sewer Line plan for 50% off—it would normally be $12.48 a month. Purchasing a combo plan, if one is available in your area, may also save you money over purchasing both plans separately.

The company will dispatch one of its contractors to repair or replace the faulty part, as long as it’s covered by your plan. There’s no need to pay the technician—you will only need to sign off on the service line repairs, and Service Line Warranties will pay the contractor.

Service Line Warranties of America has been an accredited business with the Better Business Bureau (BBB) for 14 years, and it maintains an A+ rating based on its handling of customer complaints. Despite its rating, Service Line Warranties of America has a mix of positive and negative reviews, as any good home warranty company will have. Here is what some of the company’s customers had to say.

Service Line Warranties of America is the official provider for the National League of Cities Service Line Warranty Program, and the NLC Service Line Warranty Program is administered by SLWA parent, Utility Service Partners, Inc. Service Line Warranties of America and Utility Service Partners are part of HomeServe USA Corp, a company providing home repair solutions in the United States and Canada.

The This Old House Reviews Team gives Service Line Warranties of America a 6.97/10. Service Line Warranties provides coverage for plumbing, sewer, gas, and electric systems and charges low premiums and no service call fees. The maximum caps on repair payouts are high and the claims process is simple. However, the company only covers some of your home’s systems and is available in only a few states.

Our team rated more than 50 home warranty companies and found that American Home Shield is the best on the market. Its extensive plan options, nationwide availability, and five decades of experience make it a worthwhile investment for homeowners.

The This Old House Reviews Team backs up our home warranty ratings and recommendations with adetailed rating methodologyto objectively score each provider. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts from each company, and conducting focus groups and consumer surveys. We then score each provider against our review standards for coverage, value, trustworthiness and transparency, availability, and customer service to arrive at a final score out of 100.

Just like others say, this is a s****** company. SIX times my home has been flooded because they refuse to fix the problem THEY identified...tree roots in a broken section of pipe. Their idea of fixing it is to snake the pipe out then make you wait until the flooding occurs. Then its same story as last time, you dont need the expensive fix just keep filling your house with stench and water. AVOID at all ..Read Full Review

Just like others say, this is a s****** company. SIX times my home has been flooded because they refuse to fix the problem THEY identified...tree roots in a broken section of pipe. Their idea of fixing it is to snake the pipe out then make you wait until the flooding occurs. Then its same story as last time, you dont need the expensive fix just keep filling your house with stench and water. AVOID at all cost. My next step is court. ..View less

They tried to send 2 out if state companies with 5 day lead time. My main sewer line was clogged and needed excavated for repair. I called my own plumber and got reimbursed $3800 of $7300 not including landscaping and concrete repair. Terrible continuity of phone personnel to manager/dispatchers. I got higher coverage through my homeowners policy and I can call my own contractors.

This company has some very serious issues in their billing department and apparently has taken no steps to correct them. Every monthly bill requires a painful phone call.

I appreciate all the help from SLW. After having back up sewage and a clogged line for years. It is a blessing not having that problem anymore. The plumbing company was prompt in coming out and they explained what was going on and what was needed. The company called back to make sure that the service was completed and Solid plumbing follow up also.

I"ve been with this company since the city of Arlington offered it to homeowners about 5 years ago. I have had NOTHING BUT PROBLEMS with their billing department. I"ve been billed odd amounts. My payments haven"t been posted properly, then they have had the nerve to suspend my services!! I"ve spent hours and hours and hours on the phone trying to get things straightened out and STILL CONTINUE TO HAVE ..Read Full Review

I"ve been with this company since the city of Arlington offered it to homeowners about 5 years ago. I have had NOTHING BUT PROBLEMS with their billing department. I"ve been billed odd amounts. My payments haven"t been posted properly, then they have had the nerve to suspend my services!! I"ve spent hours and hours and hours on the phone trying to get things straightened out and STILL CONTINUE TO HAVE MAJOR PROBLEMS. Their excuses get tiresome. their coverage has been good the two times I"ve used them, but KNOW THAT IT IS AT THEIR CONVENIENCE to get help to you. Their contractors are low budget, slap a temporary fix on it kind of guys, and don"t fix things completely without having to call them back for a second or third trip. A total inconvenience to schedule and budget!!!!. overall, this company SUCKS. I"m in the process of taking my 5 homes away from them. ..View less

My father died and I only wanted to stop the auto pay. Holy Moly! I wasted an hour on the phone talking to complete and total idiots that can only read from a script. I was on the phone for over an hour and never once did anyone ask for documentation or offer any help. Instead what happened was that I was patronized and harassed and placed on hold for 10 to more mins at a time and jerking me around. I then got angry and contacted the BBB, WV attorney General and am fling fraud charges with my bank and changing my bank card. Today, I get a call from this company. I said you had your chance to do the right thing and you choose not to. I am taking action against this company. I can only imagine the hell I would have to go through if something actually happened. I have canceled the plan and will get my money back for the last payment.

I am writing reviews online all over the place to warn people about this terrible company - Unprofessional, patronizing and incapable of completing the most basic of tasks. ..View less

Over and over they send bill for premium that"s already been paid then YOU must take time to call them to make it right and their CS is not that great, this may be the last time I use them. The city of Tulsa should be ashamed to be associated with this clown company.

If i could give 0! They kept billing me an over due bill which I knew I had paid every month. Every time i called they apologized because they just got their new billing system. At one point I had to faxed them my bank statement to show that I had paid them for previous month. AVOID this company!

Fire might be a homeowner’s greatest fear, but any insurance company will tell you that water is the far more common cause of property damage, even if you don’t live in an area subject to flooding. And it can come from many sources: A failing water heater, a burst pipe, a broken supply line under your sink, a clogged toilet, or even a split hose connected to your washing machine.

If you think a leak sensor is something your home should have, here are our top picks. If you want more information on this topic and want to read more reviews, scroll down a bit.

The Phyn Plus smart water valve is our favorite smart water shut-off valve, so we’re pleased as punch that the company now offers a smart water sensor that can work alone or in conjunction with the more expensive device. Like the runner-up Flo by Moen Smart Water Detector, you’ll get the most benefit from Phyn’s sensor if you also own the Phyn Plus, but operating the sensor by itself will give you plenty of warning that you should shut off your water supply manually before your home incurs significant water damage. The sensor will also report the ambient temperature and the relative humidity at the location it’s placed, and it will warn you if either factor exceeds the tolerances you’ve set in the Phyn app.

The Phyn Plus smart water valve is our favorite smart water shut-off valve, so we’re pleased as punch that the company now offers a smart water sensor that can work alone or in conjunction with the more expensive device. Like the runner-up Flo by Moen Smart Water Detector, you’ll get the most benefit from Phyn’s sensor if you also own the Phyn Plus, but operating the sensor by itself will give you plenty of warning that you should shut off your water supply manually before your home incurs significant water damage.

The second-generation Phyn Plus is incrementally better than the first, but it’s also more expensive. That said, there is no better way to protect your home from catastrophic water damage caused by a plumbing failure, and you might qualify for a discount on your homeowners’ insurance policy if you install one. The Phyn Plus is pricey protection you hope you’ll never need, but catastrophic water damage will cost you many times as much. And even if you never experience a leak, this smart device will inform you of your household’s daily and monthly water consumption, so you can contemplate ways to reduce your use of this precious resource.

The Flo by Moen smart water valve protects your home from water damage caused by both slow leaks in and catastrophic failures of your water supply lines, and it will also alert you to water waste. Like the Phyn device mentioned above, it can also work in conjunction with discrete sensors that will alert you to water in places it shouldn’t be. We do think Flo’s robocalls are superior to Phyn’s push notifications and text messages, and Moen has dropped the subscription fee that used to be required to get that benefit. But Phyn’s sensors are more sophisticated when it comes to identifying the source of a leak.

Unlike the Phyn Plus and Flo by Moen products it competes with, the Flume 2 cannot automatically shut off your water supply in the event of a catastrophic leak. The dual upsides to that is you can install the Flume 2 yourself, so can avoid the expense of a plumber, and this smart device is a whole lot less expensive than the more sophisticated competition. The Flume 2 willwarn you a leak, so that you can take action, and it does report your water consumption. The company says its users have reduced their household water consumption by an average of 10 percent after installing the sensor. We like it a lot.

Integrations: Some leak sensors allow you automate actions on other devices when a leak occurs. That way, you can trigger lights, turn on cameras, or sound an alarm. Devices that support IFTTT, a service that lets you automate tasks between connected devices and services, can trigger actions by third-party devices. Sensors that communicate with smart water valves, such as those from Phyn and Flo by Moen, can turn off your main water supply to stop a leak.

Editor’s note:Mel Nussbaum, the owner of Water Works Plumbing in Overland Park, Kansas, emailed this useful tip for preventing water damage due to frozen pipes bursting: “If you shut off your main water service valve [you’ll] never have the issue, and two minutes of your time [will] cost you nothing. By the time you’re alerted and get someone to take action you still will incur huge damages.”

Weeks ago, Aquarion Water Company must have come a’calling—and since I am visitor-proof, they left an urgent notice on our doorknob. By the way, nothing says *urgent* like a white luggage tag on the front door. I was instructed to contact the company immediately regarding a water leak on our property.

Aquarion refused to be ignored, sending a big white van to pay me a visit. They really stepped it up from the white door tag. This time, the dog alerted me to the vehicular presence in the driveway, and that is where I met my fate. I perp-walked out to the technician feeling rather guilty. After a boots-on-the-ground consultation, I was asked a question that no one in New Canaan is prepared to answer in the affirmative: Do you have water line safety valve insurance?

Ummm, no. You mean those silly letters that I throw away every month and say, “Ha, what sucker buys safety valve insurance?” It was made very clear why the insurance is worth the investment and it was painful. All of the sudden, I had become the New Canaan version of Diane Keaton’s character from “Baby Boom,” and was quite literally, drowning in homeownership hell.

That said, I was quoted up to $10,000 if my leak hide-and-seek project was major. This was not what I had bargained for when I threw away all of those safety valve insurance mailers.

Homeowners can install residential boilers using existing pipelines or electric grids if the infrastructure already exists. Without the infrastructure, costs can increase, especially in more rural areas. Not only are boilers powered by several sources like oil, gas, propane, electricity, and steam, but they can also be a combination of two of these power sources. Combining power sources can be a cost-efficient decision in some cases. These are some of the main factors that affect residential boiler prices.

Homeowners may prefer one fuel source over another, especially if the infrastructure already exists in the neighborhood. Propane boilers are popular options and run efficiently, but they can cost more than gas boilers. Oil boilers, like condensing boilers, can cost more per month since a large tank is needed to hold the oil and oil prices fluctuate frequently, but they offer more heat per BTU and may be an ideal option for rural areas. Electric boilers use electricity to power the unit, making them efficient, but they are not always powerful enough to heat homes in cooler climates. Steam boilers are less common in new homes, but they operate by heating water or steam and pushing it to baseboard heaters and radiators through a network of pipes.

A general rule of thumb is that the larger the residential boiler, the higher the cost. While large, efficient boilers may seem cost-effective to ensure adequate heating, if the unit is too large for the home, the boiler may be unable to heat the space properly before turning off as a safety measure. Using the calculation to determine the correct BTU output for the area of the home is an important factor in ensuring that the monthly costs are not a waste of your resources. Additionally, larger heaters will require additional labor and infrastructure to install, potentially increasing the up-front costs.

New residential boilers installed in existing locations can run into some increased costs if any upgrades are needed to ensure safety and proper operation of the new boiler. These costs could include the installation of new pipes, ductwork, electrical outlets and wires, valves, or modifications to the power source. This is especially true if switching from one fuel source to another. For instance, switching from oil to gas would require digging out the existing tank for disposal and installing new piping.

Residential boiler prices can also be affected by the cost of permits required for new construction, safety inspections, and upgrades of existing equipment in the home. While some installations may require the complete replacement of ductwork, others may only need a thorough cleaning. Climate and geographic locations also influence how powerful the boiler needs to be and how much insulation may be required in the home.

Regular repairs shouldn’t be expected as frequent costs, but when they happen, homeowners can expect to pay between $200 and $600 per repair on average. An easy method to determine when it’s time to replace a worn-out boiler is to multiply the years the boiler has been in use by the cost of repairs. If the answer is more than $5,000, it’s worth investing in a replacement.

While most home appliances make some sounds, when a residential boiler starts making a lot of noisy sounds, it’s time to have a professional investigate whether sludge has built up in the system or the pipes and valves are wearing out. If there is a new smell like rotten eggs coming from the boiler or if it’s leaking anywhere, calling a licensed professional is highly recommended to ensure it’s operating safely or to know whether it needs to be replaced.

With a newly installed residential boiler, homeowners can worry less about having hot water and a warm house when needed. New units are reliable, operate at the model’s optimum efficiency, and reduce the risk of safety hazards that older units can pose. Choosing a brand and installation company that have trusted reviews and safety records can help ensure that you get a reliable boiler and installation.

Check for loss of pressure. If a boiler has lost pressure, a water leak is the most common culprit, but the problem could also be a faulty pressure valve. This will require the assistance of a professional, as leaks of any kind are abnormal in boilers.

Check the pressure relief valve before using. When a boiler is operating normally, it needs to release any excess buildup of steam or heat. When a pressure relief valve operates normally, signs of recent water or steam escaping from the valve should be obvious. If not, a technician will need to check it out.

Some professional HVAC companies don’t install units that they did not also supply. This helps ensure their technicians are qualified and comfortable installing the chosen model, which ensures homeowner safety in the long run.

After a new boiler is installed, homeowners are encouraged to actively make sure the boiler is operating properly. Checking valve pressures and identifying leaks and odd smells are a regular part of home maintenance. Boilers often come with a manual for homeowners to review and help them become familiar with how their boiler operates. There are troubleshooting sections that are specific to their boiler model.

For the bigger problems that can’t be solved quickly, the company that installed the boiler can also complete any major repairs that may be necessary when cracks, banging sounds, or foul smells are discovered. While repairing a boiler may cost between $200 and $600 on average, it’s considered worth the cost to keep a boiler running smoothly and safely.

Frequently breaking down and needing repair is the most common sign that a boiler needs to be replaced, particularly if it is 15 years old or older. Leaks, valve problems, fluctuating water temperatures, banging sounds, and odd smells are additional indicators that the boiler may need to be replaced rather than repaired.

Most of the time, homeowners put little thought into their water heater. As long as the unit works, it’s out of sight and out of mind. When the water heater is on the fritz, however, it becomes hard to ignore. A faulty water heater can adversely impact quality of life in a number of ways.

Another possible fix: Test the temperature pressure relief valve. This is a part of the water heater that keeps pressure from building in the boiler. Lift or lower the handle to let extra water drain out. If this doesn’t work, you may need to have a new pressure relief valve installed. This is a task for a Carter professional plumber.

A related issue: What if your hot water has a garlic-like odor? This may suggest a problem with your pilot light. Turn off the gas control valve. Wait for the gas to dissipate. Then, reignite your pilot light. If this doesn’t work, turn off your gas supply and open windows or doors for ventilation. Call a Carter plumbing company or the gas company right away!

An anode rod costs about $50. Some homeowners may feel comfortable replacing it themselves. If not, call a professional plumber, who can assist. The cost of having it replaced professionally may be around $250 or $300.

A faulty dip tube may cause your heater to stop working. Replacing one yourself may cost as little as $10. If you have it done by a professional plumbing company, you can expect to pay around $150.

Finally, we come to the pressure valve. This is another small part of the heater that can sometimes fall into malfunction. Repairing this can cost anywhere from $20 to $200.

There are different factors that could cause the valve to go bad. Sometimes it just gets worn down. In other cases, it may have too much sediment build up. Either way, this is usually a matter to be handled by a professional.

You may wish to save yourself a few dollars by relighting the pilot light yourself. Only attempt this if you can completely follow the safety manual that accompanies your water heater. There are real dangers to playing with gas water heaters without the right precautions.

If you attempt to relight the pilot light and it doesn’t work, there may be another problem. Most likely, this is a problem with your thermocouple or gas control valve. See below for more information about these potential repairs.

Thermocouples serve a simple purpose. They detect whether the pilot light is lit. This in turn releases the gas control valve. Essentially, this just turns on the gas.

Finally, we come to the valve. What is the average cost of replacing the gas control valve? This is one of the more expensive fixes for a gas heater. It may cost between $300 and $500.

A couple of notes: One, this is a harder task than the two we previously mentioned. It’s less likely that you can do it on a DIY basis. Two, if you have a malfunctioning valve, that means your unit is dangerous. We recommend shutting off the gas supply. Then, call a plumber right away. This qualifies as an emergency service need.

You can avoid this problem by draining your tank on a regular basis. This is pretty easy to do. Most tanks will have a release valve where you can eliminate surplus water and sediment. Check out your owner’s manual for instructions on how to do this safely.

The bottom line: Homeowners depend on functional water heater units. If your water heater goes out, it diminishes your quality of life considerably. Prompt water heater replacement or repair is a must.