nixon mission parts factory

We hope you’re stoked with your gear but if you need to return something, we offer returns within 30 days of the delivery date for most items purchased on nixon.com. Returns must be unused, unworn, in original packaging with all tags attached. See our return policy for details.

Sign up to become a Nixon Insider to get 15% off your first order and receive updates on upcoming nixon.com promotions. We always offer a 15% discount for military, first responders, and medical personnel. See our promotions page for more details.

So stoked you want to rock a Nixon sticker on your gear. Let’s hook you up! Submit a sticker request on our contact us form, follow the instructions, and we’ll send stickers your way asap. Want a pack of stickers? Keep your eye on nixon.com, we sell them there too sometimes.

Go to our Online Repair Center and tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate. If you agree to the estimate, we’ll send you an authorized service order number with shipping instructions. When we receive your watch(es), a Nixon technician will determine the repairs needed. An email will be sent to you for repair cost approval or input required to process and close your service order. You will not be charged if the repair is covered under Nixon’s Warranty Policy.

For sure. If we have the parts, our Nixon Service Center can service your watch. And if you don"t have a receipt, we can still help. Simply go to our Online Repair Center and tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate. If you agree to the estimate, we’ll send you an authorized service order number with shipping instructions.

You don"t need to register your Nixon watch to validate a warranty claim, but hold on to your sales receipt; we may ask for original proof of purchase from an authorized Nixon seller.

Absolutely. We’ll do our best to keep your Nixon on your wrist. Go to our Online Repair Center and tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate. For warranty claims, you’re required to provide proof of purchase from an authorized Nixon seller.

Love your Nixon? Don’t let just anyone repair it. Watches will not be covered by warranty if someone other than an authorized Nixon service technician opens the case back during the 2-year warranty period. If your watch is outside of the 2-year warranty period, feel free to take it to a certified jeweler at your discretion. If you would like to service your watch, visit our Online Repair Center and tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate.

We don"t cover normal wear and tear of Nixon watch bands or bracelets. We do sell a line of watch bands in a variety of colors and materials that fit most of our watches. You can buy more than one to change up your look!

We love that you love your Nixon, and we will do our best to service all of our watch models, including the oldies but goodies. Unfortunately, some technology used in watches produced 5+ years ago is now obsolete and is no longer supported. Good news is that most models can still be rocked in a basic mode. Example watches are the Lodown, Ultratide, Supertide, and Mission. Want more information? Contact us.

For our classic designs, and when we say classic, we mean 5+ years, parts can be limited. A good local jeweler can usually resolve your watch issue with a creative solution or contact us and we’ll be happy to help.

We love that you love your Mission and Ultratide. Unfortunately, the applications used in these oldies but goodies are now obsolete and are no longer supported. Good news is that these models can still be rocked in a basic mode. If you need quick help on how to set your watch to basic mode, you can reference the watch manual here. Also, be sure to check out our latest digital models.

The coating on your watch is not covered under warranty. The Nixon Service Center can replace coated parts for a minimal charge. Simply go to our online Repair Center and tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate.

The coating on your Nixon watch is part of the exclusivity of its design. The coating gives your Nixon watch a unique color. Like all fine watches, your Nixon watch needs to be treated with care. Hard scratches and abrasion will scratch the coating off your watch.

Sorry, we do not currently sell cases or stands to display your rad Nixon collection. Keep your eye on Nixon.com, we sometimes sell accessories for watches.

Properly caring for your Nixon Surf watch is the best way to keep it out of our Service Center. Check out our blog on Surf Watch Care Tips for a breakdown on best practice.

Nixon offers a limited warranty on defects in materials and workmanship for a period of two (2) years after original purchase from an authorized Nixon dealer. This means that if the materials in your watch are defective or if the watch isn"t put together correctly, we"ll repair or replace it, at our option. We don"t cover normal wear and tear, or batteries, crystal, watch case, strap, bracelet, loss or theft. Heads up: You will void your warranty if you open your case back, push the buttons underwater, or forget to screw down or push in the crown and expose your watch to moisture. Proof of purchase is required for all warranty claims.

Nixon engraved and custom watches cannot be exchanged or refunded. Custom watches can be returned as a warranty claim for defects in materials or workmanship, under the Nixon Warranty Policy.

Automatic watches are handmade with hundreds of moving mechanical parts, which typically makes them less accurate than a quartz movement. Each watch movement is slightly different with different accuracy levels. The tolerance specifications for the automatic movement range from +40 to -10 seconds a day (Or +20 minutes to -5 minutes per month). If the watch gets out of these tolerances, the movement can be adjusted by the Nixon Repair Center or a certified watch technician.

We live active lifestyles, so knowing if you can take your watch in the water is key. Many, but not all, Nixon watches can get wet. The water resistance indicated on the chart below is the amount of water the watch can withstand, in meters. If your watch has a leather band, avoid getting it wet.

Nixon offers a premium battery service that includes a battery replacement, a gasket check and lubrication, case back re-seal, and a pressure test to ensure water resistance of the watch seal. Visit our Online Repair Center and we’ll provide you with a repair estimate and an authorized service order number with shipping instructions.

Visit this Nixon Watch Battery Chart to see what battery your watch uses. You can also contact us and we will help you determine which battery your watch uses.

Nixon sells replacement bands in a variety of sizes, styles, and materials to fit most of our watches. If you can’t find a band to fit your watch, we can still help! Please visit our Online Repair Center to set up an order to send your watch in for a band replacement.

We can send some small parts out individually, depending on the watch model, for a minimal charge. Some watches will need to be sent in for repair. Please contact us with a picture of your watch face and case back. We"ll check our inventory and get back to you.

This is a replacement stand/charger for Nixon the Mission smart watch as is hard/impossible to get a new charger for this devices (the company discontinued the product).

If you have a smartwatch, chances are you’re fairly protective of it, preventing it from getting too wet, too beat up, or too knocked around. After all, a smartwatch is little more than a computer on your wrist that costs several hundred dollars. But the new Nixon Mission, a $400 Android Wear smartwatch that’s available for preorder starting today and will be shipping on October 10th, is designed to get wet and get knocked around and keep on going.

With its rugged design, the Mission is specifically built with surfers and snowboarders in mind — Nixon’s core demographic — and can provide alerts to surf and snow conditions and even track sessions. This isn’t the smartwatch you wear to the boardroom or out on a date — this is the watch you put on when you’re headed to the break to get pitted or getting on a helicopter to shred some gnar.

As a result, the Mission is a big, chunky, beast of a watch. Perhaps the best word to describe it is "aggro" — it pairs better with a faded Volcom shirt and boardshorts than with denim and gingham. There’s a polycarbonate frame; stainless steel bezel and case back; and Gorilla Glass over its 1.39-inch, 400 x 400 pixel, fully circular touchscreen display with ambient light sensor. It is water resistant to 100 meters — the longest of any Android Wear smartwatch — and is shockproof to take knocks and bangs. Nixon says the touchscreen even works when it’s wet, so you can use the watch’s smart features when you’re in the ocean. The Mission is significantly thicker than most smartwatches (which are notorious for already being thicker than a lot of watch-wearers prefer) and its 48mm case diameter means the watch might look fairly silly on someone with small wrists.

Along with the rugged-looking bezel, beefy lugs, and thick rubber strap, the Mission has a system to seal off the microphone port for when the watch is going to be used in the water or snow. You won’t be able to issue voice commands when the microphone port latch is closed, but it allows the watch to attain its 100-meter water-resistant rating.

Inside, the Mission has Qualcomm’s new Snapdragon 2100 chipset, and a bevy of sensors: GPS, thermometer, altimeter, barometer, e-compass, gyrometer, accelerometer, and humidity. The 400mAh battery is rated for "more than one day" of use between charges. Nixon has developed new custom watchfaces that can provide information on surf or snow conditions, and you can set up "Shred Alerts" through the Mission smartphone app for when the conditions are ideal at your favorite surf or snowboard spot. In addition, the watch has two apps for tracking surf and snowboard sessions, which pair with the Trace smartphone activity-tracking app and work with the Mission’s standalone GPS for when your phone isn’t around.

I didn"t have the opportunity to test the Mission"s special features (I don"t surf and the average temperature on the East Coast has been over 80 degrees Fahrenheit for the past couple of weeks, so snowboarding was out of the question), but I did wear it in place of my everyday smartwatch for a couple of weeks. The watch, while certainly bigger than I prefer, is designed for a specific aesthetic, and I think it hits its target well. (It"s also in line with the aesthetic of the rest of Nixon"s watch line.) The display is sharp and readable outdoors, and the automatic brightness control is convenient and rare for a fully circular watch. Otherwise, it"s a standard Android Wear watch and does all of the standard Android Wear functions as expected, including providing notifications, controlling music playback, and responding to voice commands.

Nixon is selling the watch with a variety of customization options through its online store, including 12 different bezels, three different body colors, and 24 different colored straps. The case back can also be customized with various logos and inscriptions.

The Mission certainly isn’t designed for everybody, but if you’re looking for something that can track your sessions, count your steps, and do all of the other things smartwatches do, and doesn’t need to be babied, it’s certainly worth your time.

This is a replacement stand/charger for Nixon the Mission smart watch as is hard/impossible to get a new charger for this devices (the company discontinued the product).

For those dedicated skiers, surfers, or other extreme sports enthusiasts, this may be the smartwatch for you. With a ruggedized impact-resistant case and an impressive water resistance rating of 10 ATM, the Mission by Nixon is all set to accompany you on your ski or surf trips. Unfortunately, this all comes at a premium price — the most expensive of our test — and earned a rather mediocre score overall, though it does have plenty of bells and whistles. It"s up to you to decide if these extra features are something you would use or if they are needlessly boosting the cost.

To come up with the final score and crown a winner in our test for the best smartwatch, we pitted the top models currently available against each other in an exhaustive array of side-by-side tests. In total, we spent in excess of 160 hours ranking, researching, and testing these products to assign a final score. The Nixon Mission earned a somewhat average score, meriting a 54 out of 100.

Our extensive testing process — totaling over 25 head-to-head tests — was divided into five separate rating metrics: Battery Life, Ease of Use, Fitness Impact, Smart Functions, and Display. Each weighted metric made up a portion of the overall score, with the next sections detailing exactly how the Mission did, where it excelled, where it fell flat, and any other noteworthy features that pertained to the test.

The metric that made up the most of the total score — 30% — was Ease of Use, consisting of comparing and evaluating the screen responsiveness, interface, and charging methods, water resistance, ease of capturing a screenshot, as well as the ability to swap the wristband. The Nixon delivered an average performance, netting a 5 out of 10 for its efforts.

This watch is running on the Android Wear operating system, similar to many other models — the Huawei Watch, Asus ZenWatch 3, and the Fossil Q Marshall, just to name a few. These watches rely on the Android Wear app to capture a screenshot, and altogether unintuitive and finicky experience that takes a few tries to figure out — much, much more difficult than other models. However, this model does have unmatched water resistance, rated to 10 ATM or 100m of depth. Nixon states on their site that this means it is suitable for rain, splashes, shallow swimming, submersion, and even snorkeling or surfing — rightfully so, for a watch that is marketed directly to surfers. An important note: This rating only applies when the microphone door is closed, something worth checking if you plan on taking your Nixon Mission in the water, as forgetting to close it could turn into a very expensive ($400) mistake with a dead smartwatch.

This model does allow you to swap wristbands, but it does require specialized tools (small hex wrench) and is only really compatible with bands from the manufacturer, which does offer an impressive array of additional bands and bezels to customize your watch. The Nixon does lack a crown scroll or rotating bezel input method, leaving only the touchscreen and the single side button as an input method.

Contributing 20% to the overall score, our Smart Functions metric consisted of testing the ability to take a phone call on the watch, use it as a payment method, how the watch could control music, if it had a built-in GPS, and its compatibility with popular apps. The Mission delivered an average performance, earning it a 5 out of 10.

This model has a standalone GPS module, but lacks NFC technology, meaning that it is not usable as a payment method with Android Pay. The Mission does have music controls that will pop up automatically when necessary, identical to the other Android Wear models. You can play/pause, or skip tracks — even thumbing a song up or down from the watch screen when using Pandora. You also can load up music directly on the watch to listen to offline. The Mission lacks a speaker, but can pair directly with a pair of Bluetooth headphones for listening to music.

To test popular app compatibility, we took a sample set of 10 common apps and attempted to install them on each model, seeing if the app was even compatible and if it was fully-functioning. The Nixon worked with Spotify, IFTTT, Strava, and Shazam, with more app compatibility coming with the Android Wear 2.0 rollout. You can receive the push notifications from other apps through your phone, but you can"t perform any actions with the apps.

The Display rating metric also contributed 20% to the final score, based on comparing the screen quality, its various adjustment modes, and its visibility. The Nixon did fairly well, meriting a 6 out of 10 for its display.

The Nixon fell a little short in our visibility test, being reasonably difficult to see in bright outdoor light — quite a conundrum for a watch primarily marketed for avid outdoor athletes. It did redeem itself slightly by having both an automatic brightness adjustment mode and an always on mode.

Rather than requiring you to wear both a smartwatch and a fitness tracker, all of the watches in this test have some amount of fitness tracking capabilities. Our Fitness Impact rating metric made up 15% of the overall score, consisting of heart rate monitor and step counter accuracy testing, as well as stair and workout tracking ability. The Nixon delivered an average performance, meriting it a 5 out of 10.

The Nixon uses the Google Fit app — like the other Android Wear watches — to track workouts and your basic fitness stats. You can choose between walking, running, and cycling, or select from one of the three challenges: push-up, squats, or sit-ups. This watch is also set up with the Trace apps to monitor your skiing or surfing session, as well as providing a summary of the current conditions.

The last rating metric, Battery Life, accounted for the remaining 15% of the overall score. We based this on how long each watch lasted during normal use, how long it took to charge to 50% and the time to completely charge. The Nixon scored slightly above average, earning a 6 out of 10 for this metric.

To simulate normal use, we woke up each watch on a set schedule, as well as sent it a prescribed set of texts, call, and notifications. The Mission lasted for 31.5 hours of this, putting it squarely in the middle of the pack. It did distinguish itself slightly by charging rather rapidly, taking only 32 minutes to hit 50% and 80 minutes to completely top off.

The Mission by Nixon is a rugged, outdoor watch that is the perfect match for the skiing or surfing enthusiast. This watch can take a beating, but unfortunately, might deliver quite a beating to your budget with it exceptionally high list price. For the avid surfer, skier, or rider, it may well be worth it to get such detailed data on your performance, as well as remain connected, but for many people, this watch"s performance and price just don"t add up.