bert ogden mission parts manufacturer

“Our experience was like no other! My husband and I were very well taken care of by Glendy, sales representative, and Jacob, manager. Glendy asked what were we looking for, narrowed it down to 1 truck and it was exactly what my husband wanted and dreamed of. Process was super fast and amazing. Glendy took care of us while we were there and continues to look out for us afterwards. She is very knowledgeable of Chevy vehicles and went above and beyond to make sure we were extremely happy with our final decision. If anybody’s looking for a vehicle or want to go with someone that is knowledgeable, respectful and hard working, I’ll direct them to Glendy at Bert Ogden Chevrolet in a heart beat.”

“I was rear ended and this company was where I took my new car to for repairs. It took 2 months for the parts to arrive. I took my car in in mid-July to be repaired. I receive occasional emails moving the date my car will be ready. When I call to inquire about it I am told the additional parts needed are on back order. Last call they told me part was here and I would get it soon and the tech would call me. No call back and when I called again I was informed that the part received was the wrong one and the part is still on back order. It’s mid-November and I have been without a car for four months!!!! I am not a happy customer!!!!”

Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.

Issue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Office Manager.